Skip to main content

Grade 12 Operations Learnership at Tracker

Tracker Connect is offering the opportunity of a lifetime to 25 of South Africa’s young people with great potential, through a Call Centre Learnership NQF Level 4 which will be based at Tracker Head Office in Johannesburg. The purpose of the Learnership is to capacitate young professionals (call centre agents) with relevant competencies required to deliver service that exceeds customer expectations, by providing them with relevant skills, experience and knowledge.
This learning intervention is a full qualification which consists of structured unit standard based learning combined with practical/workplace experience which totals to 150 credits. After having gone through the qualification the young professional (Call Centre Agents) will be equipped with the following competencies:
  • Becoming a one- stop call resolution employee ·Capturing and updating of information ·Ensure that Customer Service standards are maintained in highly pressurised environment.
  • Ability to market and sell products.
  • Proactively and / or reactively retaining of business by means of up and cross selling different products.
  • Knowledge on how to view invoices, adjustments, advance payments, credit notes and payment allocations.
  • Handling of electronic communication
  • Assistance with data- integrity campaigns
  • Contracting and scheduling and understanding of Tracker systems.
Requirements
  • Be a South African Citizen and be in possession of a valid SA ID book Matric with a (D) symbol pass in English language and Mathematics.
  • Not to currently be engaged in formal employment
  • A passion for customer service and a professional attitude at all times
  • The ability to communicate clearly and professionally with clients
  • Excellent interpersonal skills
  • Detail orientation
  • Desire and potential to learn
  • The ability to cope with a constant changing and pressurised environment.
  • The ability to work  in an environment where multi skilling is required
  • Basic computer skills
How to apply

Comments

Popular posts from this blog

Edcon Careers (2017) on Jet, Edgars, Edgars Active, CNA, Legit or Red Square stores

Edcon Careers (2017)
Industry Banking Location:                          
Salary Competitive Post on
Application Closing date Not specified Introduction
Are you looking for a job at your nearest Edcon shop? Be it Jet, Edgars, Edgars Active, CNA, Legit or Red Square. 
You have come to the right website. We will guide you on how to apply for that post you want.
Here are types of jobs you can apply for:Sales Assistant, Cashiers Store Manager, Store Admin Manager, Operations Manager, Visual Merchandising, Brands,

If you feel that you want to work for Edcon, all you have to do is to have a soft copy of your CV and qualifications. 
You open this page and down there you will find the button which say "APPLY NOW".  If you click the button it will take you to a page where you will feel in the form and also tick the type of job you are looking for.
Requirements
Requirements for jobs at Edcon depends on the type of job they are offering. Please make sure that you upload complete document…

Clicks Group : 137 Vacancies / jobs in South Africa

Clicks Group leading the way in healthcare and beauty with unlimited opportunities for people with passion!

Clicks Group is a health and beauty focused retail and supply group which has been listed on the JSE Limited since 1996, in the Food and Drug Retailers sector.
We care about and contribute to the wellbeing of people, the environment and communities
We are passionate about leading innovation within the unique mix of our Group
Our focus on a clear vision and growth strategy provides our people with unlimited opportunities

Our Company’s talent strategy is to employ customer obsessed people with a confident, ‘can do’ attitude, who are proud and professional. This strategy is underpinned by our employees and our Company values:
We are truly passionate about our customers
We believe in integrity, honesty and openness
We cultivate understanding through respect and dialogue
We are disciplined in our approach
We deliver on our goals

18 Vacancies / jobs at Clicks Group in Eastern CapeResponsible …

Sponsor 2